The Red Flag Group®
Predictive analytics

Emerging market business teams handling compliance risks in the Middle East

Emerging market business teams handling compliance risks in the Middle East

Challenge

The client is a multinational company operating in over 80 countries.

The client wanted to really challenge its business leaders in the emerging markets to understand and identify risky business more effectively. The company's teams required training on understanding the risks and needed to be ready and willing to spot issues that required attention.

Some of the employees were new to the emerging markets and needed additional training to understand the laws and business practices in those regions.

Answer

We worked with the client to build a workshop for a series of executive-level sessions held in Middle-East countries. The workshops were built to mimic the issues that the client was facing in some markets and challenged the attendees to think differently about risk. They were half-day sessions that involved the groups breaking off into smaller teams to handle complex tasks.

The issues that were covered included:

  • Corruption issues in various forms, including engaging the local government in tenders
  • Export-control and trans-shipment issues for the company's products
  • Issues with pricing variations from logistics providers handling imports
  • Human-trafficking issues around a construction company supplier
  • Managing complex government and business inter-relationships with suppliers
  • Conflicts of interest across suppliers
  • Bid rigging and collusion across distributors.

Deliverables

Report
  • Designing the workshop
  • Drafting the material and arranging locations (in our offices or the client's offices)
  • Attending and facilitating all sessions in country and in multiple languages
  • Drafting a report for management summarising the identified concerns
  • Drafting a gap analysis and identified areas for improvement
  • Report out to all participants

Product
  • Face-to-face training workshops in various countries.

Timeline

About two weeks to build the material and then each in-country session took two to three hours, depending on the size of the operation.

Why The Red Flag Group®

Practical

We give practical and engaging in-country sessions. We know how to make people feel at ease and how to engage non-compliance people to speak about compliance.

Logistics management

We arranged operations in several locations and managed the entire process from start to end and provided the necessary support to carry out primary activities.

Customised

All our workshops are customised and tailored to our clients’ needs. We structure them according to their business models, workforce, locations, potential risks and previous issues.

Country and regional experience

We know the issues in different countries and we know what to ask and what not to ask. We remain culturally sensitive when advising our clients.

Recommendations

No one wants just training; they want to hear feedback to improve the training at all times. Recommendations throughout the process adds value and enhances the training’s effectiveness.

Fixed price

We offered a set price for all our programmes and all our costs in attending various sites around the Middle East.